TM
Tshamano M
1 reviews | Active since Oct 2012
17 Apr 2023, 12:06
Bad service/Poor Service
I place an order on line on the 20th March 2023. I ordered the external DVD writer and the delivery came on time however, they delivered covers for the DVD writer only and i called the call center and i was advised that i must log an online return query, which i did log on the 2nd April 2023, since today there have not come to pick up their uncomplete product.
Order no : MAK*** return ref no : ***0 Product : Databyte 9.5mm DVD Drive Enclosure/2.5″ Purchase Amount : R249
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Replies (3)TM
Tshamano M's updateReviewer Update
19 Apr 2023, 09:37So this reply from one of your staff member Sifiso Sikhakhane was some kind of joke, as there is no one that called me or came to pick up those covers that you delivered instate of the product i ordered.
| Sifiso Sikhakhane (Makro)Apr 17, 2023, 21:05 GMT+2
Good day Tshamano,
Trust this email finds you well.
I have arranged to collect your item on 18/04/2023 using Dawn Wing on waybill number ML***R1.
Please ensure that the order is packaged securely so that it doesn’t get devalued/damaged during transportation, and that you include all the accessories that came with the unit.
The order will be returned to the supplier for assessment and once assessed, we will get in touch with you.
Regards,
Makro Support Team
| Sifiso Sikhakhane (Makro)Apr 17, 2023, 21:05 GMT+2
Good day Tshamano,
Trust this email finds you well.
I have arranged to collect your item on 18/04/2023 using Dawn Wing on waybill number ML***R1.
Please ensure that the order is packaged securely so that it doesn’t get devalued/damaged during transportation, and that you include all the accessories that came with the unit.
The order will be returned to the supplier for assessment and once assessed, we will get in touch with you.
Regards,
Makro Support Team
TM
Tshamano M's update19 Apr 2023, 09:37
Reviewer Update
So this reply from one of your staff member Sifiso Sikhakhane was some kind of joke, as there is no one that called me or came to pick up those covers that you delivered instate of the product i ordered.
| Sifiso Sikhakhane (Makro)Apr 17, 2023, 21:05 GMT+2
Good day Tshamano,
Trust this email finds you well.
I have arranged to collect your item on 18/04/2023 using Dawn Wing on waybill number ML***R1.
Please ensure that the order is packaged securely so that it doesn’t get devalued/damaged during transportation, and that you include all the accessories that came with the unit.
The order will be returned to the supplier for assessment and once assessed, we will get in touch with you.
Regards,
Makro Support Team
| Sifiso Sikhakhane (Makro)Apr 17, 2023, 21:05 GMT+2
Good day Tshamano,
Trust this email finds you well.
I have arranged to collect your item on 18/04/2023 using Dawn Wing on waybill number ML***R1.
Please ensure that the order is packaged securely so that it doesn’t get devalued/damaged during transportation, and that you include all the accessories that came with the unit.
The order will be returned to the supplier for assessment and once assessed, we will get in touch with you.
Regards,
Makro Support Team
TM
Tshamano M's updateReviewer Update
28 Apr 2023, 15:55 Good day
I do not know what kind a joke you are playing, as the parcel was picked up and returned to me because it was opened as the rejection message i got, how was i supposed to know that the parcel was a wrong one, was i supposed to use magic to see that you sent the wrong parcel.
Parcel was pickup on the 25/04/23 and it was returned on the 28/04/23
I do not know what kind a joke you are playing, as the parcel was picked up and returned to me because it was opened as the rejection message i got, how was i supposed to know that the parcel was a wrong one, was i supposed to use magic to see that you sent the wrong parcel.
Parcel was pickup on the 25/04/23 and it was returned on the 28/04/23
TM
Tshamano M's update28 Apr 2023, 15:55
Reviewer Update
Good day
I do not know what kind a joke you are playing, as the parcel was picked up and returned to me because it was opened as the rejection message i got, how was i supposed to know that the parcel was a wrong one, was i supposed to use magic to see that you sent the wrong parcel.
Parcel was pickup on the 25/04/23 and it was returned on the 28/04/23
I do not know what kind a joke you are playing, as the parcel was picked up and returned to me because it was opened as the rejection message i got, how was i supposed to know that the parcel was a wrong one, was i supposed to use magic to see that you sent the wrong parcel.
Parcel was pickup on the 25/04/23 and it was returned on the 28/04/23
TM
Tshamano M's updateReviewer Update
05 Jul 2023, 18:57Good day
How do you send the Courier Guy to come and pick up the parcel, buy you did not provide them with the address that they are supposed to send it, can you please stop this game and contact Courier Guy and provide them with the address.
This is not interesting any more!!!!!!!!!!!!!!!!!!!!!!!!!
How do you send the Courier Guy to come and pick up the parcel, buy you did not provide them with the address that they are supposed to send it, can you please stop this game and contact Courier Guy and provide them with the address.
This is not interesting any more!!!!!!!!!!!!!!!!!!!!!!!!!
TM
Tshamano M's update05 Jul 2023, 18:57
Reviewer Update
Good day
How do you send the Courier Guy to come and pick up the parcel, buy you did not provide them with the address that they are supposed to send it, can you please stop this game and contact Courier Guy and provide them with the address.
This is not interesting any more!!!!!!!!!!!!!!!!!!!!!!!!!
How do you send the Courier Guy to come and pick up the parcel, buy you did not provide them with the address that they are supposed to send it, can you please stop this game and contact Courier Guy and provide them with the address.
This is not interesting any more!!!!!!!!!!!!!!!!!!!!!!!!!