BAD SERVICE MAKRO/MAKRO ONLINE

Absolute ******* ethics.

I bought an airfryer in Nov 2023. It died on 29 July. We have it for 6 months and 19 days.

I have been trying to get them to do the right thing for their reputation by repairing/replacing the product since Monday.

After many emails and frustrating Whatsapp messages they have finally returned to say that they will not do anything and that I should approach THEIR supplier for a solution.

DO NOT BUY FROM MAKRO OR MAKRO ONLINE.

THEY CARRY ******* PRODUCT NOW.

I bought a vaccum cleaner 8 years ago and that is a time when they did not sell *******. It is still working.

THIS AIRFRYER HAS BEEN USED +- 1 TIME PER WEEK ie JUST ABOUT 20 TO 30 TIMES.