Bad service Makro Woodmead

Item: Makro
Rating: 1

We bought a KIC fridge at Makro in Woodmead on the 27th of December 2018. The freezer does not seal properly, and the fridge light does not work at all. They changed it only on the 4th of Jauary 2018, again, another problem with the fridge, light not working and fridge making funny noises. I went back to them to exchange the fridge for a Defy fridge freezer, delivery was suppose to be this morning (05 January 20019), and it is now 13h20, no one has delilvered the fridge... I spoke to Kobus and Bongani...

This is the tipe of service you get at the Makro Woodmead branch... Will not support them ever again!

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Makro's replyOfficial

06 Jan 2019, 10:10

Thank you for your post. Your complaint has been escalated through to our follow up team so that they can assist with regards to the below. They will be in touch with you.

Regards
Makro Team

Makro's reply06 Jan 2019, 10:10

Official

Thank you for your post. Your complaint has been escalated through to our follow up team so that they can assist with regards to the below. They will be in touch with you.

Regards
Makro Team