Bad Service Makro Vaal

<p>I have bought a Lenovo Desktop at Makro Vaal, discovering that there is a fault with the sound card, I took it back to Makro Vaal Repairs Department because the desktop is still under gaurantee on the</p> <p>10 January 2017, they took only the unit, I still said to them to take all cables, keyboard and mouse they Makro said no only the unit, then on the 20 January 2017 Makro Vaal Repair centre called me to bring in all cables, keyboard and mouse so I did on the 21 January 2017. I had another repair I was waiting for aksing them while I was there booking in cables ect. on Lenovo if my other repair is not back yet, No it is still with the supplier, 2 hours later I was called by the same people from Makro Vaal Repairs its back I can collect, pathetic service that was a Saturday morning so the one repair was there I had to go back all they way. To get back on the Lenovo desktop, everytime when I call Makro Vaal Repair centre to hear where and how far is my desktop cause I told them the unit is used for business, the Makro Vaal Repair centre staff tell me the unit is still at supplier Lenovo. So I called Lenovo myself on the 3 February 2017 dealing with person, saying the cannot find my computer no where, same story on the 6 February 2017 no one can find my Lenovo desktop on 7 February 2017 I received a mail from the same guy at Lenovo who was trying to track the unit it has been booked in at Lenovo on 7 February 2017.</p> <p>Im waitning for my desktop, this is urgent like I told everyone its for business, bad communication between Makro Vaal and Lenovo and pathetic customer service at Makro Vaal, *********** people the easy answer to give the customers It is still with the supplier, pathetic service</p> <p>Lizette</p> <p> ********** </p>