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Peter M

1 reviews | Active since Feb 2017

02 Feb 2017, 00:17

Bad service I received from Makro Polokwane

<p>I bought Rayobi machine last year as was preparing to do roofing, I started using the machine around September unfortunately I couldn't finish my roofing this machine just stopped in the middle of the project.I took it back for repairs it came back not fixed I took it for the second time I'm told the is nothing wrong with the maching but it never worked I took it for the third time the told me the was a problem with caborn brushes but still this thing it doesn't work I tried to get helped by the manager they refused. Now I'm filling like they got my money they don't care about me anymore, I've just thrown money into Makro's pockets but will never buy from them anymore.</p>

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Replies (2)
Makro
Makro's reply03 Feb 2017, 15:37
Official

Thank you for your enquiry and apologies for the late response we had a problem with our emails but we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya

Makro
Makro's reply14 Feb 2017, 10:55
Official

Thank you for your complaint I understand that the store has been in-contact with you and the issue is now resolved.

Regards

Mbali