1 reviews | Active since Aug 2020
Bad Service From Makro Woodmead
I bought a patio set at Makro Woodmead on the 9th August 2020. The sales guy promised me that the delivery would be made on the following day (10th August). The delivery did not occur as promised. On the 11th August I got a call and they promised to deliver the next day, 12th August 2020 and that I would receive a call an hour before the delivery truck leaves the shop, to ensure that there is someone in the house during the time of delivery. Nothing of that sort happened. On the 17th August I called the store and I was informed that they are out of stock thats why they have not yet made the delivery. On the day I went to buy there was stock and the guy who was assisting me (Andile Mrubatha, the sales person), packed the patio set and sent it to the deliveries section. After explaining this to the guy on the call he told me to call back and speak to Tshepiso at the deliveries section, but then promised to speak to Tshepiso and give me a call back on the same day, (17 August 2020) but until now no one has bothered to call me to tell me what is going on. I am furious at their lack of customer care.
