Bad service from Makro Strubens valley and Hisence.

A Hisence TV that was bought on the 13 Jan 2019 stopped working on the 31 Aug 2019. It was taken to returns on the 1 Sept 2019. Returns checked it and told me that it is working. Back home it worked for 5 min and the screen went black again. I then phoned a tv repair man to come and check all my TV connections at home. With that all checked and working fine I took the TV back to Makro on the 7 Sept . It was sent in for repairs. Then I received a sms on the 27 Sept to tell me to come and collect my TV. When I switched it on at home it was still not working and the feet of the TV was gone. On the 28 Sept 2019 another trip to Makro and this time two sales persons check the TV and told the TV Manager Veena that the TV is faulty. She told returns to take the TV and request a credit. I was promised a credit on the Monday the 30 Sept. It is now the 4 Oct and Hisence has now come back and said they will try and fix the TV again. I want to know what happened to the TLC act for the consumer. I was not treated fairly and Makro has sent me from pillar to post, from one manager to the next and nobody wants to assist me. I do not want to ever have another Hisence in my house if this is the way they treat their customers. From Pmadlop to Nmafela to Veena to two salesmen to two other return managers and many promises to keep me informed, I am still without a TV.