bad service from makro silverlakes

I must say the service from Makro Silverlakes is appalling i bought a brushcutter from them that i had to return twice already because they did not do a proper job fixing it i collected it this past Saturday 10/12/2022 and its still hasn't been repaired to top it off the the harness belt i sent with machine was not in the box and the rudeness of the staff is unparalleled. please avoid buying Hypertough products from makro