Bad Service from Makro Bloemfontein

<p>I bought a panasonic washing machine NA-F****3SZA on 28 Aug 2016. I connected the water pipes to my water suppy and switched it on. Unfortunately it took ages to do the laundry because the water was dripping in. I disconnected this panasonic machine and reconnected the old defy washing machine that we were attempting to replace. The water supply was perfect.</p> <p>I went back to Makro on 4 Sept 2016 and I was referred to a person by the name of Marylou (not sure of the right spelling). He advised me to get a replacement instead of getting technicians out. On Monday 5 September 2016 I got a replacement. Unfortunately, it had the same problem. On that same Monday I phoned Marylou about my predicament and he said he would send someone out within 3 to 4 days to assist me.</p> <p> </p> <p>Today is the 14th September noone came to assist and Marylou did not even bother to follow-up and check whether I had been assisted. I just spoke to him now (09h45) he says he is not awre that noone contacted me all along. Besides the inconvenience of having to do to the laundry handwash I have spent R 700 taking the machines back and forth from Makro Bloemfontein. I informed that I intended changing the brand (no longer interested in the panasonic) he agreed for me to to that. When I take back this washing machine today I will have incurred a total of R 1 050 in transport costs only (not including the cost of inconvenience it has caused me).</p>