AE
Ashley E

1 reviews | Active since May 2025

08 Apr 2026, 08:53

BAD SERVICE FROM MAKRO AND DELIVERY

Really not happy with the service from makro placed an order online on saterday it showed delivery will take place on the 5th of april today is the 8th of april keep on calling makro since sunday today is wednesday no response no update courier company does not pick up the phone when they are being called!!! same story everyday!!!! we bought the fridge for a reason!!!!

Its really a shame that a big company of massmart cant deliver customer service....

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Replies (2)
AE
Ashley E's update14 Apr 2026, 10:13
Reviewer Update
Good day we received the fridge but now almost 4 days later the fridge is not working we have to live out of a cooler for makro to send a tech out to fix it or send us a new one the delivery was late and now this!!! really not happy!!!
AE
Ashley E's update14 Apr 2026, 10:48
Reviewer Update
Well to be honest to say sorry is not fixing the problem!!! yet there is no solution to my problem...