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prem P

1 reviews | Active since Jul 2011

14 Mar 2021, 11:34

BAD SERVICE FROM mAKRO

Makro Amanzimtoti is one of the worst stores to go to. Most items that are on special is never available from day 1 of the advert. An example is the Shaving Gel that was on special and went in there the first day and then 4 time over 2 weeks and still nothing on the shelfs. asked to see the Manager and was told by staff he is too busy. WORST STORE

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Replies (2)
Makro
Makro's reply14 Mar 2021, 11:42
Official
Good day Prem,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team
pP
prem P's update18 Mar 2021, 11:30
Reviewer Update
Makro never address the problem and never came back to me on the promised time.
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