BAD SERVICE for ONLINE SHOPPERS

Good day, Makro Online Order # MAK810345 dated 06-03-2018 duly paid in full + Delivery cost. I received the ffg. response from MAKRO:; followed by my reply to them. *************************************************** ---------- Forwarded message ---------- From: Beatrice Nsaka ********** Date: 6 March 2018 at 16:52 Subject: MAK810345 To: ********** **********

Hello Asim, Trust this mail find you well, Please note that we won’t be able to full fulfil you r order, we have ran out of stock of Stick Blenders and we don’t have the replacement as well. We are very sorry for the inconvenient this has caused, however we will have to cancel and arrange a refund for you. Please urgently respond to this mail so we can quickly process your refund. Thank you ********************************************************** My response to them is as under: Hi, Beatrice, This is very very bad service from your side! Why this item was still ADVERTISED as ONLINE SPECIAL when it is not in Stock??! I was checking on the same item during Feb 2018 and it was advertised!!! You all should arrange a replacement ! Asim Siddiqi **********************************************