Bad service for first time buyer

.I have ordered the non alcoholic beer lager that was as advertised on your website and there is stock available.payment was done on Sunday.will attached pics of payment.This morning received sms and mail said order was cancelled.No stock and money will be Eft.Bad Service very disgusting in this shop.Futher more see reimbur*****t will R98 but I paid R148 with delivery cost.What amount will I be paid Back.Dont post there is stock and next there is none and this special is running till end of November.Why can my order be on a backlogged and just send when there is stock.I logged a complain on the Whatsapp number, agent send turn around is 24/48 hours and have a ref number.Now since 08h00 till now no one responded on the Whatsapp.