SA
Sheena A
1 reviews | Active since Jun 2013
20 Jan 2020, 12:51
Bad Service
I was at Makro Ottery this past Saturday and the service I received at the stationary isle was appalling. I was looking for Magnetic Shelf Strips and I first had to go find someone with a Yellow Shirt and him I found at the electronics counter, then I was told that it is not his department and he passed me to someone else. Then that person whole demeanor said he does not really want to assist. Needless to say, I did not find what I was looking for because this person did not know what it was. I love shopping at Makro but this was terrible.
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Replies (1)0
Replies (1)Makro's replyOfficial
05 Feb 2020, 10:32Good day Sheena,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received from our Ottery branch and for the inconvenience this has caused you. We certainly understand your frustration and we will contact the departmental management in store with regards to the above complaint and the soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received from our Ottery branch and for the inconvenience this has caused you. We certainly understand your frustration and we will contact the departmental management in store with regards to the above complaint and the soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Makro's reply05 Feb 2020, 10:32
Official
Good day Sheena,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received from our Ottery branch and for the inconvenience this has caused you. We certainly understand your frustration and we will contact the departmental management in store with regards to the above complaint and the soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received from our Ottery branch and for the inconvenience this has caused you. We certainly understand your frustration and we will contact the departmental management in store with regards to the above complaint and the soonest feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
