Bad service

I had a problem with my fridge and a technician was sent out in Thursday on the: 08/04/2021. He said the fridge cannot be fixed because it had an internal leak. On Saturday I called the call center and spoke to Evidence who said I will receive feedback on Monday. Today I called the call center again and spoke to a consultant named Lesego and she advised that I will receive a call back today to be assisted. I never received any feedback from anyone.

How many days am I suppose to go without a fridge? I have a catering business but now everything has been put on hold due to the delay from your side. I need to be assisted ASAP please