Bad service

Good day all

Maybe this will get the attaention of managment at Makro . Its been 2 weeks after reporting a faulty pool pump and this far had no joy.

Pool and pump was delivered on the 28th and set up the same weekend , On set up and filling of the pool we discovered the pump fauly , Logged a call the the Monday and was advised to do a online collection requet which i did . After numourous calls to the call centre i have had no collection or call from managment regarding this matter.

FYI a pool without a pump gethers dust , I feel to pack everything up and retuning it to store. The water bill will be another fight then.

Lets see what comes of this terrible service situation.

Thanks

Ivor