Bad service

I ordered Pampers Sachets 6 per pack advertised at R32.99. Ordered 17 packs + Fine Cuisine at R95.99 x 2. Order of Pampers was cancelled by Makro out of stock. Went online yesterday Springfield Park Makro had stock, I re-odered. Today declined out of stock. Email received from ****hka advising of the same. I requested that they deliver when stock on hand, she advised not their policy. This is very disturbing that an order was declined in 1 store available at another then declined from that store as well.