Bad service

I am not happy with their service, first Thando assisted me then Susan now Kate, the Kate gave me Lerato number and she gave me Johannes number. On the 13:09:2024 I called Johannes and he said I should take the fridge to Makro. And he will fix it from there but Lerato is saying I must not take it to Makro. The run around these people are giving me. And I am the one who’s calling them no one bother’s to call if I don’t.