Bad Service

I am very dissatisfied with the service I DIDN'T get at Makro Woodmead this afternoon. I was at the till ready to checkout in the "less than 10 items" queue, the some of the makro staff walked past me in the line to pay for their purchases. The was chatting and all, after the staff had done the payments. The cashier left the till without telling us whether she would be back or not. I waited for a good 5 minutes with no help and no cashier. I left without getting assistance