KN
Khanyisile N
1 reviews | Active since Apr 2016
17 Dec 2019, 13:03
Bad service
Ordered a Microwave online 3 weeks ago and it is still not delivered.... When you call the customer service no one really knows whats happening to the package
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
18 Dec 2019, 09:37Good day Khanyisile,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Makro's reply18 Dec 2019, 09:37
Official
Good day Khanyisile,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
KN
Khanyisile N's updateReviewer Update
31 Dec 2019, 12:40MAK***, please note you have lost a customer... I've sent emails and went to the Alberton store a million times and still can't get a refund coz I'm so over the microwave!
KN
Khanyisile N's update31 Dec 2019, 12:40
Reviewer Update
MAK***, please note you have lost a customer... I've sent emails and went to the Alberton store a million times and still can't get a refund coz I'm so over the microwave!