Bad service at Makro Woodmead

Went to the Woodmead Makro yesterday just after 4pm for shopping, had an okay experience until I got to the till to pay. The cashier was not friendly firstly, she asked that I "not put my groceries far back as the conveyor belt is not working" not a problem did as she asked. i tell her I need plastics for the loose items she then says she doesnt have plastics, turns around and asks colleague for plastics which she then hands to me...so I ask "do i pack my own groceries?" she tells me there are only 3 packers in the huge store that are packing groceries for everyone! So i ask what is the procedure in that instance because surely when the shift manager assigns only 3 packers in the stroe for a shift they have an interim measure that they put in place. With an attitude she told me I must pack my groceires, then proceeded to hit the buzzer to call another customer. I told her that I will be lodging a complaint an she couldnt be bothered. My issue about this whole incident is that customers before me were packed for and I know for a fact at other Makro stores if there is no packer the cashier packs the items in the plastics as she scans them. It really was not a lot of items I could have packed them myself but I didnt like her attitude and her **************. Makro you need to train your cashiers and floor staff.