BAD SERVICE AT MAKRO

i went to Makro Cape gate with my husband to purchase a free standing braai as we had already made our selection from previous visits. however having asked three employees at different times for assistance and being fobbed off everytime with someone will be there soon, i approached a cashier in the area and once again asked for assistance only to be told that he was in charge of the area and he did not have enough staff to assist everyone. this after having waited for over half an hour already. when i told him i intend to complain about the poor service he said i should go ahead. now i have been a loyal customer of Makro over the years having spent thousands of rands on appliances and groceries and found this behaviour to be totally off putting. myself and my husband just decided to leave and look somewhere else. i will not be supporting them ever again. that supervisor must remember customers pay their salaries and without us he will quickly find out what the unemployment market is like.