gK
gene K

1 reviews | Active since Jul 2012

28 Mar 2016, 09:47

bad service at makro

i bought a bicycle at makro a month ago. first the brakes broke within 2 days. which i had repaired at my cost. then the gears broke which i repaired at my own cost. then this morning the rear shocks broke. i use this bike to get to work now makro tells me they will send it in to be repaired and that it could take up to six weeks. how the hell must i get to work.

0
Replies (2)
Makro
Makro's reply29 Mar 2016, 08:36
Official
Hello genek9,



Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Mbali Makhanya
Makro
Makro's reply03 May 2016, 07:02
Official

Good day genek9,

Thank you for your complaint. I understand that the store has been incontact with you and the issue is now resolved.Again please accept our apologies for the inconvinient we have caused you.

Regards
Mbali Makhanya