Bad service and pricing wrong

<p>Last week sunday we went to makro vanderbijlpark to purchase 2 xbox one remote silicon covers. There was only one price ons al the colours which was R99. I took 2 different colours. When going to the till we found that one price is scanning incorrectly with price of R129. I then told the cashier that its incorrect she called the sales assistant who helped us Jabulani. He went up and down from the shelf where we found it to other side of the them we were waiting for quite some time until i had enought and asked the supervisor which by that time was also there monana to call the manager again we had to wait for him. I explained that the product is scanning incorrect and according to cpa it is supposed to be the 1ste product free and second product price you have seen on shelf. But keith the manager asked me what i want him to do which i actually made very clear with cpa act. I dont feel the time line around service in makro is very productive they should attend to customers asap and if manager is busy then train supervisor to take charge as she also hold a very important title. But she looked like she was scared to call the manager. I want this issue to be sorted. Im expecting to hear from makro asap.</p>