Bad service and NO communication

On the morning of June 24 2025 I placed an online order with Makro. Given the advice on the online system, delivery was to take place on the 25th (next day). It is the 30th today. I have waisted over R100 in airtime trying to call and find out what is happening. To date nobody from the store or delivery company had the decency to call me back. I've requested the store manager to call me back oh well I'm still waiting. Given the weather conditions I can agree the delivery can take longer but no communication from wither party ****ed me off to date. I cannot express the low standard that Makro has with their communication..the attitude of their consultants that answer the phones. The lack of communication is just something on its own. This is my little ones essentials that I needed a week ago. I was forced to go to Shoprite the weekend and buy what she needed. Due to Makro not communicating or having no clue when my parcel will be delivered. A load of bull****. I won't ever buy from your stores or online again.