BAD SERVICE AND LIES!!!

Today my mother and I went to Makro Wonderboom to purchase some much needed things for our home. A few weeks ago, my ID was ******, and I do not have a driver's license yet. When we got the till to pay with my Makro RCS Card, the teller asked for my ID, as to which I informed her of my predicament. She then very rudely said, 'I can't help you.' After showing her the electronic copy on my phone, she called a manager. The manager was really rude, after explaining the story to her to, she said with an attitude: ' It CLEARLY states in your contract, if you read it, that you must provide your original ID when making a purchase.' We were clearly humiliated in front of other customers, and were basically forced to leave the store without our necessities. I did read my contract, and no where does it state that I must provide an ID before making a purchase, only that I must present my RCS card and sign a slip. This was a very humiliating experience, and I feel that my mom and I were unfairly treated.