1 reviews | Active since Jun 2017
Bad service and expired products
<p>Was @ Makro Silverlakes on Sun 25 June 17, saw a special on the snowflake creations 400g-600g. There was no stock on the shelves and we asked one of the guys on the floor to assist us, he confirmed that there is nothing left on the floor but would go and ask one of the managers if there are any left in stock. As we were standing there waiting a group of +-4 managers were going past us, the guy then attempted to stop one of them and ask but the guy just crushed him quickly and told him theres no stock left, without even apologising for advertising something that you wont even get. </p> <p>I then bought Yogi Sip together with my groceries then when i wanted to enjoy it this morning I found that it had expired on the same day I bought it. How do you still keep expired products on your shelves? I am a loyal customer of this store and am disappointed of the service I received. I called before 9 and was told that the managers are not in yet and that I should call after 9. I then called after 9 and was told that they were in a meeting and cant be told how long the meeting will take.</p> <p> </p>
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Hello Mbali,
How long will this take?
Hello Mbali,
How long will this take?
Official business reply:
Thank you for you complaint I understand that the store has been in-contact with you and the issue is now resolved
Regards
Mbali Makhanya
Official business reply:
Thank you for you complaint I understand that the store has been in-contact with you and the issue is now resolved
Regards
Mbali Makhanya
