BAD SERVICE AND DELAY IN REFUND

My order was supposed to be delivered on the 29th of May but no communication whatsoever and it got delayed then after I emailed they stated they have a problem with a supplier.If I didn't email they wouldn't have communicated with me.On the 13th of June it was stated they are going to refund but still today no credit in my account.Then today I called and emailed they said the same thing but still nothing. Ordering online is the pits