TM
Tshwarelo M
1 reviews | Active since Dec 2019
06 Dec 2019, 20:06
Bad service
I bought a Hisense mirror fridge... It has been more than 10 days still waiting. Was supposed to be delivery 2 days after the purchase (friday) as arranged with the Agent. When i call back, was told it will be delivered the following friday,,,, even now my fridge has not pitched up... Those call agent can't even help, was promised that i will be called back, as soon as they made a follow up with the courier.
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Makro's replyOfficial
07 Dec 2019, 09:29Good day Tshwarelo,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the stores Online departmental management to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the stores Online departmental management to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team
Makro's reply07 Dec 2019, 09:29
Official
Good day Tshwarelo,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the stores Online departmental management to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the stores Online departmental management to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team