1 reviews | Active since Oct 2021
Bad Service
I ordered a Trojan treadmill online, but Makro decided to cancel my order without offering me an alternative product as the product was on 50%off. I get the feeling they advertised the products they don't have. When I call them they say they don't have stock.
On the second of July, I received an email notifying me of the refund from Makro. I have been waiting for my money ever since. When I call they say seven working days after seven days they say 14 working days. I phoned them again still the same excuse. They haven't processed my payment. The pain is the fact that I am the one who is supposed to keep calling them.
I need my money from Makro, I wouldn't recommend anyone order anything with a Makro online they are unreliable. Please help me to get my money it's the 21st July today no payment I am hurt.
Regards Ntebaleng
You are unable to refund my money I don't need it anymore I am asking for my treadmill. If not can I have the ombudsman's number as it is my right as a customer to have the information.
I have been calling nonstop I believe you don't take me seriously anymore.
I have HDL the treadmill I needed for my treatment now my condition is going from worst every day due to the stress I am getting from Makro
You are unable to refund my money I don't need it anymore I am asking for my treadmill. If not can I have the ombudsman's number as it is my right as a customer to have the information.
I have been calling nonstop I believe you don't take me seriously anymore.
I have HDL the treadmill I needed for my treatment now my condition is going from worst every day due to the stress I am getting from Makro