JB
Jo-Ann Botha
1 reviews | Active since Sept 2022
02 Sept 2022, 08:44
Bad service
Makro online order services is really bad. Promising 2-5 day delivery and not coming through on that. If you follow up there is also no response from their teams. Good customer service is not one of their priorities
Helpful (0)
Replies (1)0
Replies (1)JB
Jo-Ann Botha's updateReviewer Update
05 Sept 2022, 09:35My order number is MAK***. It's been a week since I made my order online. Not delivering on the 2-5 day delivery promise as per the site. At this point if this does not get resolved by COB today I think that I will have to request a full refund. I work for a warehouse and distribution company and the service received from the online store will cost me my job if it was me in that situation. We strive on fast good and efficient service something that I am not experienced here
JB
Jo-Ann Botha's update05 Sept 2022, 09:35
Reviewer Update
My order number is MAK***. It's been a week since I made my order online. Not delivering on the 2-5 day delivery promise as per the site. At this point if this does not get resolved by COB today I think that I will have to request a full refund. I work for a warehouse and distribution company and the service received from the online store will cost me my job if it was me in that situation. We strive on fast good and efficient service something that I am not experienced here