Bad service

Last year I bought a tree cutting machine. It got broken in January 2025. I took it for repairs at Makro, Silver Lakes, Pretoria, Gauteng. After the repairs, in a month's time, it was brought back to me dirty. I couldn't believe that such a big brand could be so unprofessional. If one takes one's car for service, serious car businesses, who cares about customer service, will bring back the car clean, even though there's a charge for it.