1 reviews | Active since May 2015
bad service
Yesterday i went to the Port elizabeth makro with my 2 little sisters .. When we were standing in the line to pay, we were asked by this other guy who was not really working on his till he was just standing next to the till.. we went to him so that he could help us . He started by asking our names and after he told us that we have attitude towards him and if we continue with attitude he will not help us . I told him that we are in a hurry he cant just make us wait and not scan the kettle that we went to buy.. and then he continued to say we can just go to the other people who will be willing to help us because he is not.. and i angrily took the kettle and went to another cashier as we were leaving his station he laughed in annoyance.. he wasted our time and he made my day bad. His name is ASANDA GORA<br> THANKS.. I would be glad if the management would deal with this bad behaviour because it is totally unacceptable
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
The Port Elizabeth store will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Regards
Mmule Moropa
Best regards,
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
The Port Elizabeth store will be in contact with you in the coming days to make our best attempt in regaining your confidence in our company. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Regards
Mmule Moropa
Best regards,