GJ
Gunther J

1 reviews | Active since Dec 2015

07 Feb 2016, 11:57

Bad service

On the 07th January 2016 i returned my laptop which i purchased on the 08th August 2015 for repairs. Makro informed me of the 21 working days repair procedure the 21 working days ended on the 04 February 2016. On the 05th February 2016 I received a SMS stating my laptop has been received by the repair agent. Makro has not kept up to its 21 day police as i still haven't got my laptop back.

0
Replies (1)
Makro
Makro's reply08 Feb 2016, 07:44
Official
Hello jenshen,


Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards
Mmule Moropa

Best regards,