GS
Gershi S

1 reviews | Active since May 2019

13 May 2019, 13:28

Bad service

I placed an order 2.5 weeks ago and it still have not received it. I called them and they were unhelpful. I cant wait 2.5 weeks for basic groceries.

0
Replies (1)
Makro
Makro's reply13 May 2019, 15:06
Official
 Good day Gershi,
  
Thank you for bringing this to our attention.

Kindly accept our sincerest apologies for the poor customer service you have received, as this is not how we aspire to treat our customers and this will be raised with our Germiston branch.

We will be giving you a call during the course of the day to ensure this gets sorted and resolved.

Again, we do apologize for the inconvenience this has caused.

Kind Regards,
Makro Hellopeter Team 

Best regards,