1 reviews | Active since Feb 2016

22 Jan 2019, 12:30

Bad service

Reference ********** Received SMS 10/01/2019 that my product has been received by assessment/repair agent for evaluation, it is 22/01. I took the vacuum back to Makro before Christmas last year. I am still sitting without a vacuum. I asked for my money back because I wasn't happy with the product. I used it x2.

0
Replies (3)
Makro
Makro's reply22 Jan 2019, 13:17
Official
Good day Maria

I'm sorry that the  vacuum  has since become defective. 

I know that you would like to have this matter sorted out as fast as possible.

I will be calling you shortly with regards to this.

Kind Regards 

Otsiele Boikanyo

Best regards,

's update22 Jan 2019, 15:19
Reviewer Update
Defective??? Please ensure that you also publicly respond to the issue. The vacuum is brand new and now I need to wait for my money for ages to buy a new vacuum
's update26 Jan 2019, 11:49
Reviewer Update
I haven't had a call or any other reply from Makro yet. Not interested to give my money back or give feedback. Now a month later - no word