1 reviews | Active since Apr 2014
Bad Service
Very bad service from Makro...
Placed and payed for an online order on 22 November. Received an email on the 29th that the order is being processed and will be deviled soon. Since then no feedback. Emails their online support - no response. Tried phoning numerous times just to be cut off after listening to voice prompts. As a result, no Christmas gift and had to make additional purchases else where.
Below email sent to customer service on 12/12/2017.
Please advise on the status of my order. On 29 November I received a message that my order will be delivered soon... It’s now 2 weeks later.
The "track your order” link below displays: (Since placing the order 22/11)
Order in Progress Delivery Date: 2-5 Working Days
Order No: MAK472991 Order Date: 22/11/2017
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya