BAD SERVICE

I HAVE PLACED AN ORDER WITH MAKRO ON THE 7TH OF AUGUST 2023 THIS COMPANY FAILES TO GET BACK TO ME ON MY ORDER, WHEN I PHONE THEY JUST TELL ME THAT THEY HAVE NOT RECEIVED FEED BACK FROM THE SUPPLIER, THIS IS THE SECOND TIME THAT I HAVE RECEIVED BAD SERVICE FROM THIS COMPANY IN 3 MONTHS TIME WITH REGARDS TO DELIVERY, I WILL NOT SUGGEST TO BUY FROM THEM ONLINE AS YOU JUST DO NOT GET ANY REPLIES WITH REGARDS TO ORDERS PLACED.