Bad Service

On seeing an advert on the internet and in the printed media I decided to purchase a computer from Makro. I went to the Germiston branch and discussed the deal with the salesman and made my final decision to purchase. The item was handed to me . I enquired as to the extras that were advertised namely a cordless mouse and keyboard. The sales then informed that this was a misprint. I insisted on the mouse and keyboard and showed the salesman the advert. He said he could not supply me as there was no stock. I pointed out that there were of these items on the shelf and was informed that he could not give me a set. I asked to speak to the manager. This is when the stone walling session started. Calls were made to whom I don't know. To today I have still not spoken to the manager. The item was eventually supp**** after an hour and a half. This situation leads me to one of two conclutions which I will not mention and will be happy to speak to the manager and not a cutomer liason person.