PB
Phumlani B

1 reviews | Active since Mar 2013

05 Jun 2017, 09:35

Bad service

<p>On Saturday i went for a shopping with my husband at Makro in Alberton, we use Makro credit card, so the total purchase was R2300 and the teller had to call her supervivors to confirm, which we did not have a problem with, the minute the supervisor came she gave us a bad look as if we are thieve's, mind you the verry same lady its not the first time she has given us this kind of service, its the third time, we decided to let go the first two incedence, what got us ****ed off, emmedietly when she moved to the next teller which was a white family her face changed and she was chatting with them, smilling and making all sorts of jokes.</p>

0
Replies (2)
Makro
Makro's reply05 Jun 2017, 15:33
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards
Mbali Makhanya

Makro
Makro's reply05 Jul 2017, 16:25
Official

Thank you for you complaint I understand that the store has been in-contact with you and the issue is now resolved

Regards

Mbali Makhanya