FN
Fikile N

1 reviews | Active since Mar 2017

01 Apr 2017, 11:09

Bad service

<p>They refused to refund me money for the gas I did not use </p> <p>Their own cylinder filled with gas but was not working </p> <p>I was only refunded money for the cylinder and not gas </p> <p>Cylinder was taken with full gas </p> <p>By Nightingale Anthony one of the managers date 25 March 2017 </p> <p>My Marko card No. ********** 9</p>

0
Replies (2)
Makro
Makro's reply03 Apr 2017, 12:53
Official

Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya

Makro
Makro's reply11 Apr 2017, 12:19
Official

Thank you for your complaint and please accept our apologies. I understand that the store has been in contact with you and the issue is now resolved.

Regards

Mbali Makhanya