1 reviews | Active since Apr 2022
Bad Review for Makro Online Terrible Service – Avoid Makro Online!
I am beyond frustrated with Makro Online’s complete lack of professionalism and customer service. I placed an order (#MAK***) 10 days ago, paid in full, and have yet to receive any confirmation of my order or delivery details.
Despite numerous emails and calls, including reaching out to their directors and supervisors, I have been completely ignored. When I finally managed to speak to a supervisor, they had no idea where my order was or if the supplier even had stock – yet Makro had already taken my money!
I was promised delivery by February 1st, but no one can confirm if this will actually happen. Every time I call, I get the same response: “We don’t know.” This is unacceptable from a company of this size.
I have given Makro multiple chances to resolve this, but since they refuse to take my concerns seriously, I will be taking this matter to social media, Hello Peter, and the Consumer Ombudsman. Customers should not have to chase after a company to get basic service after spending their hard-earned money.
Save yourself the stress and avoid ordering from Makro Online!
I. Hassan
I am absolutely outraged by my experience with Makro Online. They took my full payment 14 days ago for an order that was never fulfilled, ignored multiple emails and calls, and only responded after I threatened to escalate the matter publicly.
Makro knowingly advertises items on their website, takes customers money, and then fails to deliver the goods. They only admitted today that the third-party supplier never even processed my order!
Why is Makro accepting payments for items they do not actually have?
Why did I have to chase them for 14 days just to get a response?
âWould they have just kept my money if I didn’t fight for a response?
I have now demanded an IMMEDIATE REFUND within 24 hours. If they fail to process it, I will be taking legal action through the Consumer Ombudsman and exposing them further on social media, and other consumer forums.
DO NOT BUY FROM MAKRO ONLINE!
They are running a dishonest operation, advertising products they don’t have and holding customers money with no intention of fulfilling orders.
Makro, you have one last chance to refund my money immediately !
Share this post to warn others!
#Makro #MakroSA #Makro**** #HelloPeter #ConsumerRights #Ombudsman #OnlineShopping**** #AvoidMakro #****Alert
I am absolutely outraged by my experience with Makro Online. They took my full payment 14 days ago for an order that was never fulfilled, ignored multiple emails and calls, and only responded after I threatened to escalate the matter publicly.
Makro knowingly advertises items on their website, takes customers money, and then fails to deliver the goods. They only admitted today that the third-party supplier never even processed my order!
Why is Makro accepting payments for items they do not actually have?
Why did I have to chase them for 14 days just to get a response?
âWould they have just kept my money if I didn’t fight for a response?
I have now demanded an IMMEDIATE REFUND within 24 hours. If they fail to process it, I will be taking legal action through the Consumer Ombudsman and exposing them further on social media, and other consumer forums.
DO NOT BUY FROM MAKRO ONLINE!
They are running a dishonest operation, advertising products they don’t have and holding customers money with no intention of fulfilling orders.
Makro, you have one last chance to refund my money immediately !
Share this post to warn others!
#Makro #MakroSA #Makro**** #HelloPeter #ConsumerRights #Ombudsman #OnlineShopping**** #AvoidMakro #****Alert