PH
Prelina H

1 reviews | Active since Nov 2018

01 Jul 2023, 13:11

Bad Quality Bosch Diswasher Makro Cornubia

So this is my 100th message to Makro, obviously calling them directly means absolutely nothing as you only get don't care attitude and empty promises as usual.

This is the 2nd time My Bosch Diswasher washer in not working in a space is 1 month. You people send *********** technicians who CANNOT assist and are so unprofessional. Bosch sales will make you believe anything to buy there products from you and this includes there turnaround time for issues and the quality of the product but this Diswasher is absolutely useless!!! I had a Defy for 5 years with no issues. Purchased this and in 1 year broke down twice!!!!

The cherry on the top. The technician was scheduled to come in between 10- 12 today. At 11.50am we had to call them to check we're they are. The admin lady is always baffled and knows nothing at Smart Appliances. Obviously they need to change there name!!! Cos they are fat from Smart!!!

At 12 she called back to say the technician will be there in 1/2 an hour. I was in my way home which was 3kms away. 15 mins gone by the technician is at the gate. My husband says to them we will be there shortly. 1/2 an hour is not gone by only 15 mins is.

He says he has no time to waste and cannot wait! Absolutely rude?? Tell me are you guys doing me a favor??????

I waited 2 hours for this *********** rude people and you couldn't wait 10mins of which you were earlier than expected???

We then called the store manager and he said nothing he can do now but he will call them and check!

We don't work??? We sit around waiting for Makro to sort out they're useless Appliances that we buy!!!

I did not buy this Appliance for ornaments!!!! I bot it to UTILIZE!!!!

This is the 2nd time this broke down with the same issue! When is it going to be sorted out ? R10000 didn't fall from a tree for me to have this issues continuously!!!!@

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