Bad product

Hi I also had issues with my 900w Trimtech bought from Makro. After about 10 times using it, the gut would not feed. I had to manually feed the gut (the tap feed mechanism did not work) with the result that you make the gut too long and it hits the blade on the side to shorten it, damaging the black plastic cover. <br> Makro and SA Lawnmower services then advised that they will not cover the new gut spindle because it is clear that the trimmer was man handled. After a fight they agreed on covering 50%, however the very day I got the trimmer back, I had the same issue of the gut not feeding. I have subsequently met 3 other people (2 in Makro at returns) with the same issue.<br> One guy advised the tap feed does not work because the lawn is too soft and spongy, he said he taps on the paving and it works.This however does not work with my trimmer and needless to say, now it is man handled.<br> I will never by a Trimtech again and wanted to complain to Trimtech SA today, but if you say they are useless then I am not even going to waste my time.