BN
Bongekile N

1 reviews | Active since Jun 2017

12 Jun 2017, 11:24

BAD PRODUCT

<p>I bought a fridge on the 16/02/2017 I has given me problem from day one there is this bad sound it makes a very bad sound, i reported it they sent one guy to look for it, he told me its a gas Cirtulating i asked him why is it Cirtulating he said he doesnt know why thats why it has that sound. I reported it again told them that the guy they sent couldn't help coz the sound is still there. They sent another guy that one told me there are two pipes 1 is bigger the other 1 is small its like the small one is vibrating inside the bigger one thats why its causing the sound. Now im not happy with that fridge i've been reporting about it but no help. Its either they give another fridge or refund. </p>

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Replies (2)
Makro
Makro's reply12 Jun 2017, 16:11
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards
Mbali Makhanya

Best regards,

Makro
Makro's reply17 Jul 2017, 12:20
Official

Good day,

Thank you for your complaint and apologies for the inconvenient caused. I understand that the store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya

Best regards,