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Sunita S
1 reviews | Active since Apr 2024
02 Apr 2024, 10:10
Bad Online Order experience with Makro
The worst online experience ever. Ordered a mini stove from them. Was told it would be delivered in 2 to 5 days. After 5 days, it still had not even been processed. Querying online I was told that my matter as been "escalated" to find out what the problem was - but that the turnaround time for feedback on the escalation would be another 24 to 48 hours. Bad bad bad service. The person responding to the online query was vague and ineffectual with her responses until I had to "draw her a picture". and even then it was like pulling teeth. I will never order "online" from Makro again. So their 2 to 5 days delivery will end up being 10 day delivery
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Sunita S's updateReviewer Update
02 Apr 2024, 10:56I do not believe that Makro really cares. I have gone onto a sight with complaints against Makro's online service and the majority of the complaints appears to be unresolved. I should have gone that route before I placed my order. Mistake I wont be making again in future
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Sunita S's update02 Apr 2024, 10:56
Reviewer Update
I do not believe that Makro really cares. I have gone onto a sight with complaints against Makro's online service and the majority of the complaints appears to be unresolved. I should have gone that route before I placed my order. Mistake I wont be making again in future