HS
Hester S
1 reviews | Active since Nov 2021
07 Dec 2024, 09:34
Bad online order delivery issues
Don't ever buy online. You won't get your order delivered on the date as stated when ordering. Lot's of excuses and only 'escalating' your enquiry. It's ridiculous.
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
10 Dec 2024, 14:38Hi Hester,
Thank you for your review on our Hellopeter platform.
Your thoughts and experiences mean everything to us, and they're absolutely vital in our mission to improve the support we offer you.
Please be advised your order MAK*** is "out for delivery".
We want to express our heartfelt apologies once more for the troubles you've faced.
If there's anything more you need or if there are any other concerns you'd like us to address, please feel free to reach out to us at ***.
Kind regards,
Makro Social Media
Thank you for your review on our Hellopeter platform.
Your thoughts and experiences mean everything to us, and they're absolutely vital in our mission to improve the support we offer you.
Please be advised your order MAK*** is "out for delivery".
We want to express our heartfelt apologies once more for the troubles you've faced.
If there's anything more you need or if there are any other concerns you'd like us to address, please feel free to reach out to us at ***.
Kind regards,
Makro Social Media
Best regards,
Makro's reply10 Dec 2024, 14:38
Official
Hi Hester,
Thank you for your review on our Hellopeter platform.
Your thoughts and experiences mean everything to us, and they're absolutely vital in our mission to improve the support we offer you.
Please be advised your order MAK*** is "out for delivery".
We want to express our heartfelt apologies once more for the troubles you've faced.
If there's anything more you need or if there are any other concerns you'd like us to address, please feel free to reach out to us at ***.
Kind regards,
Makro Social Media
Thank you for your review on our Hellopeter platform.
Your thoughts and experiences mean everything to us, and they're absolutely vital in our mission to improve the support we offer you.
Please be advised your order MAK*** is "out for delivery".
We want to express our heartfelt apologies once more for the troubles you've faced.
If there's anything more you need or if there are any other concerns you'd like us to address, please feel free to reach out to us at ***.
Kind regards,
Makro Social Media
Best regards,
HS
Hester S's updateReviewer Update
10 Dec 2024, 21:40Good day
Thank you for the response but it seems we are right onto the next complaint. How can WUMdrop says there is a failed delivery attempt when I don't receive a waybill number and I am at home the whole time. Nobody phoned me. So I am still waiting for my order since 30 Nov!
Thank you for the response but it seems we are right onto the next complaint. How can WUMdrop says there is a failed delivery attempt when I don't receive a waybill number and I am at home the whole time. Nobody phoned me. So I am still waiting for my order since 30 Nov!
HS
Hester S's update10 Dec 2024, 21:40
Reviewer Update
Good day
Thank you for the response but it seems we are right onto the next complaint. How can WUMdrop says there is a failed delivery attempt when I don't receive a waybill number and I am at home the whole time. Nobody phoned me. So I am still waiting for my order since 30 Nov!
Thank you for the response but it seems we are right onto the next complaint. How can WUMdrop says there is a failed delivery attempt when I don't receive a waybill number and I am at home the whole time. Nobody phoned me. So I am still waiting for my order since 30 Nov!
Makro's replyOfficial
18 Dec 2024, 09:10Hi Hester,
We sincerely apologize for any inconvenience that you may have experienced.
We acknowledge that your time is invaluable and we regret any undue stress this situation may have caused you.
Could you please let us know if your previous issue has been resolved or if there is anything further we can assist with?
Kind Regards,
Makro Hello Peter Team
We sincerely apologize for any inconvenience that you may have experienced.
We acknowledge that your time is invaluable and we regret any undue stress this situation may have caused you.
Could you please let us know if your previous issue has been resolved or if there is anything further we can assist with?
Kind Regards,
Makro Hello Peter Team
Best regards,
Makro's reply18 Dec 2024, 09:10
Official
Hi Hester,
We sincerely apologize for any inconvenience that you may have experienced.
We acknowledge that your time is invaluable and we regret any undue stress this situation may have caused you.
Could you please let us know if your previous issue has been resolved or if there is anything further we can assist with?
Kind Regards,
Makro Hello Peter Team
We sincerely apologize for any inconvenience that you may have experienced.
We acknowledge that your time is invaluable and we regret any undue stress this situation may have caused you.
Could you please let us know if your previous issue has been resolved or if there is anything further we can assist with?
Kind Regards,
Makro Hello Peter Team
Best regards,