Bad manners

On 2015-12-15 we visited your store in montague gardens. While walking to the store one of the trolley vendors first just pushed his trolleys in front of me and kept on walking. I gave way for him and his bad manners and walked back around him to where my husband and daughter were standing waiting after he cut me off. As I moved around him he just stopped and reversed with his trolleys and walked right into me tripping me so that I fell flat on my face on the ramp at the liquor store. In the process I hurt my knee and elbow as I fell on the ground. All he said was \oh sorry"and continued on his way. No attempt to assist or worry if I hurt myself. On my way inside the store someone I presume to be his senior just walked past us and said sorry. That is it. Not are you all right or anything else. When I went to report the incident inside at the customer counter I were told to report it online as they can't deal with it. Pathetic!"""