bad management ,bad service

ive bought a Sony xperia M2 aqua from makro wonderboom last year. Ive had the phone for 4 months and then the phone didn't want to read my sim card anymore. When i took the phone back to them asking them to fix the phone because it is still under warranty. they didn't had a probleme.They said it will take about 3 to 6 weeks . after 6 weeks ive tried to phone them to find out what is taking so long . then they first reply no they not fixing the phone because it water damage. (the sony xperia M2 Aqua is IP 65 rated water resistant ) struggled with them about that then they called the multi media manager . <br> <br> ive spoke to him and he said no it doesn't look like water damage to him and he requested that the phone must be looked at again . after another few weeks didn't get a reply went to the store ask them whats going on and they said they still waiting . then the 2 Nd visit to the store i spoke to the manager again and he said they ot going to fix the phone i need to pay ,my reply was no because the phone is still under warranty and is only 4 months old .to come to the point they agreed to fix the phone its 3 month later its still no reply and no phone . they have bad bad ser