IP
Ivan P

1 reviews | Active since Jan 2022

10 Feb 2026, 09:40

Bad delivery service

This is now the 2nd time ordering online and having issues with the delivery and hearing excuses but solutions. It will also be the last time!

0
Replies (4)
IP
Ivan P's update10 Feb 2026, 12:14
Reviewer Update
I have requested cancellation as no one can tell me when I will receive it if do accept it so rather refund me so I can go buy somewhere else more reliable.
IP
Ivan P's update10 Feb 2026, 14:52
Reviewer Update
Noted
IP
Ivan P's update11 Feb 2026, 07:46
Reviewer Update
It is now 2 days after my parcel should have been delivered.

Yesterday I cancelled it and it was confirmed but no confirmation was received via email and it still shows out for delivery...Makro what are you playing at! This is very poor service for such a big name countrywide...unbelievable! I either want my refund processed or my item delivered today. This is unacceptable and if I could give no stars I would. I see I am not the only one complaining about the online order system.

Please people do yourself a favor and DO NOT ORDER ONLINE from this store. It is ridicules that we get better service from companies that are not even this country but Id rather pay that import fee than have to struggle like this, then they wonder why we don't support business in SA...this will not be the first business I struggle with regarding my billing and delivering issues...if you can't handle the heat get out of the kitchen and if you don't understand what that means is don't start something you are not equipped to handle, stick to what you know because clearly you can't keep up with the times.
IP
Ivan P's update11 Feb 2026, 11:59
Reviewer Update
This is really unacceptable, quick to take my money but service and refunds are non-existing!